At Flexx Cloud Automations LLC, we strive to provide clear and transparent information regarding our services and how we fulfill customer orders. Below are the key policies that guide our business practices:
We offer refunds under the following conditions:
Subscription Services: Refunds are available within the first 7 days of your subscription if you are unsatisfied with the service for any reason. After this period, all sales are final and non-refundable.
Custom Solutions and Digital Services: Due to the nature of custom software solutions, we do not offer refunds once work has commenced. If a project is canceled before the start of development, a refund may be provided minus any consultation fees.
Prepaid Services: Refunds for prepaid services are available only if the service has not been initiated. Once service delivery has begun, no refunds will be issued.
To request a refund, please contact us at support@flexxcloudautomations.com
As a provider of digital services, our delivery process involves:
Digital Products & Services: Services such as cloud automations, custom workflows, and other digital products will be delivered electronically. Most orders are fulfilled within 5-10 business days, depending on the complexity of the service. You will be notified via email once your service or solution is available for use.
Subscription Services: Access to subscription-based services is typically granted immediately upon successful payment processing. If there are any delays, we will notify you promptly.
Since Flexx Cloud Automations LLC delivers digital products and services, returns are generally not applicable. However, if you experience any issues with our services, please contact our support team, and we will work to resolve any concerns to your satisfaction.
Customers may cancel services under the following terms:
Subscription Services: You can cancel your subscription at any time via your account dashboard or by contacting support. Cancelations take effect at the end of the current billing cycle, and no further charges will be incurred. No prorated refunds are provided for mid-cycle cancellations.
Custom Services: Custom solutions may only be canceled before the commencement of work. Once the project is underway, cancellations may result in charges for any completed work and incurred expenses.
If you wish to cancel a service, please contact us at [email].
If you have any questions or need further clarification regarding these policies, feel free to reach out to us at [email] or visit our website for more details.
Effective Date: 03/05/2020